SELECTION OF SUCCESS STORIES

OPTIMIZE STAFFING BY ATTAINING TARGET SERVICE LEVEL

Services

  • Use of part-time contracts to satisfy service is encouraged
  • Inclusion of floating workers is evaluated
  • Optimal number of service modules is recommended

6% REDUCTION IN HR COSTS

4% IMPROVEMENT IN SERVICE LEVEL

MINIMIZE STAFFING COSTS BY ENSURING FULFILLMENT OF PRODUCTION PLAN

Manufacturing And Production

  • Multitasking floating employees join
  • A solution is implemented to efficiently plan vacations

14% DROP IN HR COSTS (STAFFING AND OVERTIME)

COMPLY WITH CURRENT LABOR LEGISLATION BY EXPLORING FLEXIBILITY

Customer Service

  • Simulation on waiting times is performed
  • Addition of part-time workers to cover weekends is evaluated
  • Compliance with work-free Sundays is ensured

11% DROP IN STAFFING COSTS

IMPROVE SERVICE LEVEL BY EFFICIENTLY DISTRIBUTING OVERSTAFFING HOURS

Retail

  • Flexibility is included in full time contracts, allowing for 6-day schedules
  • Use of part-time contracts on weekends
  • The impact of a 40-hour-a-week scenario is evaluated

16% IMPROVEMENT IN SERVICE LEVEL

1% DROP IN STAFFING COSTS

IMPROVE HEALTH CARE STAFF UTILIZATION (NURSES AND LPNS)

Health Care

  • Forecast of hospital bed occupancy
  • Shift sequences are optimized
  • Efficient management of on-call shifts

12% REDUCTION IN HR COSTS (STAFFING, ON-CALL SHIFTS AND OVERTIME)

OPTIMIZE CUSTOMER SERVICE AT CHECKOUTS

Supermarkets

  • Inflow of customers is examined through queuing theory models
  • Standards are set for the maximum number of customers in queue allowed
  • Part-time workers ratio is enlarged

13% REDUCTION IN HR COSTS

CONTACT A SPECIALIST
WHAT CLIENTS SAY ABOUT US

SHIFT demonstrated a high level of professionalism and technical capacity to achieve an agile implementation in this stage of the pandemic. With what has been seen in the initial implementation phase, it exceeds our expectations and will become a powerful tool to face the different productivity scenarios that we have ahead.

RIPLEY PERUJavier González - Central Operations Manager

A sign of their experience in different countries and companies is the good recommendations they have given us to adopt good practices. I also like that their service adapts to people's needs and to local legislation.

ETAFASHIONFrancisco Martínez – Corporate Director of Operations

Shift is a key and strategic provider in the management of our operation. Thanks to their continuous software improvements and their excellent, analytical and proactive team, we are able to create consistent value for the company.

SODIMACAri Szarf – Regional Productivity Manager

OVER 100 COMPANIES, FROM DIVERSE INDUSTRIES AND REGIONS, HAVE TRUSTED OUR WORK.

WHEN WILL YOU DO IT?

CONTACT A SPECIALIST
ALL

We have vast experience implementing WFM solutions. That is why today we can add value in different industries within the Latin American market.

 

RETAIL

Raise the productivity of your workers with the Latin American leader in efficient shift scheduling in the retail segment. Generate a demand model of each business department along our consultation process and assign your staff when necessary.

SERVICES

Elevate operational productivity, detecting the variables that create personnel needs in the various departments that make up your business and scheduling shifts efficiently in line with this requirement.

CUSTOMER SERVICE

Use our efficient shift planning to diminish waiting time indicators and avoid the high costs derived from customer turnover.

SUPERMARKETS

Schedule your staff’s shifts at checkouts efficiently, based on the inflow of costumers. Assess and implement multitasking among your workers along with Shift’s advisory support.

HEALTH CARE

Manage your staff’s shifts with a tool that supports the particularities of the fourth shift and banked hours. Enhance efficiency and self-assignment of shifts to compensate for unplanned absences and absenteeism.

MANUFACTURING AND PRODUCTION

Maximize planned production times and effective operation times of production lines, with an efficient system of shifts and lunch breaks. Implement multitasking and lower overtime costs.