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We are SHIFT
SPIN OFF DE DICTUC

Experts
optimization
workforce.

ANALYSIS OF CUSTOMER SERVICE

Analysis of data on the delivery of customer service.

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DEMAND FORECASTING

Generating a model for demand forecasting custom-designed for your company’s processes.

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STAFFING

Consulting on the optimal number of employees for your business, depending on location and time of year.

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CONTRACT DESIGN

Evaluating optimal shift flexibility appropriate for each contract, according to the operational needs of a given company.

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CAPACITY

Consulting on the efficient provision of customer service.

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